Responsible Gambling
At Aussie Casino Mates, we love a punt, but we believe it should always be fun and safe. Gambling is a form of entertainment, not a way to make money. We are 100% committed to supporting responsible gambling practices. If the fun stops, it's time to stop. Here is a guide on where to get help in Australia and the tools you can use to stay in control.
Need Help Right Now?
If you or someone you know is having a hard time with gambling, free and confidential help is available 24/7. You don't have to go through it alone, mate.
Free, confidential advice and counselling, available 24/7.
1800 858 858Australian Support Services
There are some brilliant organisations right here in Australia dedicated to helping players. Here's where you can go for treatment, counselling, or just a chat.
-
BetStop - The National Self-Exclusion Register
This is a free service for Aussies. It lets you ban yourself from all licensed online and phone wagering providers in Australia in one go. You can exclude yourself for a minimum of 3 months up to a lifetime.
Website: www.betstop.gov.au
-
Gamblers Anonymous Australia
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem. They hold meetings all over the country.
Website: gaaustralia.org.au
-
Financial Counselling Australia
If gambling has caused some money troubles, these guys can help. They provide free, independent, and confidential financial information and support.
Phone: 1800 007 007
Website: National Debt Helpline
Tools to Stay in Control
Every reputable online casino we review offers tools to help you manage your gambling. We strongly recommend you set these up as soon as you open an account.
- Deposit Limits: Set a cap on how much money you can deposit daily, weekly, or monthly. Once you hit the limit, you can't put any more in until the time resets.
- Loss Limits: This stops you from losing more than you can afford. It limits the amount of real money you can lose over a specific period.
- Session Time Limits: It's easy to lose track of time when you're playing pokies. Set a timer to log you out automatically after an hour or so.
- Cool-Off Period: Take a short break (from 24 hours to a week) if you feel like you're getting heated or chasing losses.
- Self-Exclusion: If you need a longer break, you can ask the casino to block your account for 6 months, a year, or permanently.
Signs of Problem Gambling
It's important to be honest with yourself. If you recognise any of these signs, it might be time to take a break or seek help:
- Spending more money than you can afford to lose.
- Chasing losses (trying to win back money you've lost).
- Borrowing money or selling things to gamble.
- Lying to friends and family about how much you gamble.
- Feeling anxious, guilty, or depressed about your gambling.
- Gambling is affecting your work or relationships.